Quality and benefits
10 reasons that make the crucial difference at KERN
Your benefits at a glance
A long-term alternative to machine manufacturers or replacement spindles
- We are manufacturer-independent: KERN repairs and optimizes all spindle types of all manufacturers.
- We are neutral, objective, individual: we guarantee you individual on-site consulting – specially tailored to your needs.
- We are modern and innovative: you can rely on state-of-the-art assembly technology..
- We are fast and reliable: we offer express repairs within 5 to 7 working days – regardless of the damage. In the case of restocking, even within 3 working days.
- We are available worldwide: our partner network provides for customers around the world.
- We not only repair, but also prevent future outages by optimizing.
- We offer spindle maintenance service with preventive maintenance: spindle failures mean high costs and disruption of your production. With regular maintenance, you can prevent spindle failures and protect yourself from high costs and production interruptions.
1. Customer benefits
Our key indicator is customer satisfaction
For some, a successful spindle service would end upon the successful commissioning of the spindle at the customer’s premises. With KERN, the service starts at this point: we are interested in making sure your spindle not only sustainably achieves an appropriate service life in the long term. It is no coincidence that we have maintained trustful partnerships for many years, ranging from medium-sized companies to large corporations worldwide.
2. Measuring, balancing and testing core competencies
State-of-the-art equipment and outstanding know-how
KERN is particularly distinguished by its spindle competence in balancing technology, measuring technology, testing technology and assembly technology. These technologies significantly influence the quality of the spindle repair – that is, the precision, vibration and the concentricity – of a newly-repaired spindle.
For this reason, we use state-of-the-art balancing technology (according to DIN ISO 1940) as well as measuring, grinding and testing technologies for our customers. Our outstanding mastery of these technologies, using the most modern equipment, distinguishes our offer from short-lived standard repairs and ensures that satisfied customers always come back to us.
In simple terms: this is premium quality.
3. The spindle environment always in view
Spindle repair with regard to the spindle “environment”
The problems – and hence the potential for savings – are in the spindle “environment”. That is why our main focus is on this area. Our express goal is to create an optimal interaction for an intelligent, smooth symbiosis of machine and spindle. For this reason, we always take into account the spindle environment in the machine when we analyze the possible reasons for failure.
4. The “full service” principle
Holistic repair, optimization and conversion as a matter of course for every order
We treat all spindle repairs as premium repairs: we know that getting things half-done leads to even more expensive repairs in the future. Therefore we do not just “repair” the spindle blindly, but we respond based on our analysis of the underlying damage and existing production data with appropriate optimization measures – and thus prevent future failures.
Thus, the spindle is quickly put back into productive use with an increased service life.
5. Personal contact person and holistic consulting
Our CEO’s 30 years of personal experience with spindles
We consider long-term, in-depth customer relationships important – and these go far beyond pure suppliers. The close contact gives rise to strategically integrated success communities. As a result, our understanding of our customers’ requirements and problems as regards their spindles and machines is constantly improving over time, and we are able to provide them with advice and support. We have often developed unique solution concepts that have significantly increased productivity, reduced the rate of failure and enabled cost savings of millions of euros.
6. First-class spare parts
From proven suppliers
The spindle can only run properly if each piece works smoothly. This is why we invest in the best suppliers. These industry experts are the prerequisite for the highest quality, which is incorporated into each spindle, making it as good as new and often even better than before. They take over the production of precision assembly groups and individual spare parts for assembly into the spindle, restore the precise functionality of components or enable the purchase of original parts in the shortest time.
7. Spindle repairs of all manufacturers
We also repair dedicated spindles
KERN GmbH Spindle Full-Service repairs common spindle types as well as “exotic” models of all spindle and machine manufacturers. We will be happy to answer your questions on the telephone or to arrange a personal consultation with us in our offices or at your site.
Simply fill out the contact form or call us directly at +49 (0) 7475 95100. In case of urgent requests, you can always reach us – even outside business hours!
8. Training with leading technology experts
Rely on the latest findings from theory and practice: regular training provided by leading technology experts ensures that we can keep up with the latest developments on all things “spindle” and, also in terms of machine and engine technology, that we are always up to date.
Express repairs within 5 to 8 working days
We repair your spindle express within five to eight working days. In the case of pure restocking, even in only three working days. Contact us now!
When the latest assembly technology and a high level of sensitivity come together to your advantage.
10. Uncompromising quality
Efficiency, equipment and a strong team for sustainable customer satisfaction
Rely on a strong team: whether grinding, milling, turning or drilling spindles – our 30 experts are well equipped for any problem and are always at your service.
Rely on efficiency: our over 1000 (soon 2000) square meter plant site in Burladingen creates optimal conditions for the fast, effective processing of all types of rolling spindles.
Rely on our equipment: by using high quality machines, we create uncompromising quality for our customers. At the same time, we do not cling to the status quo, but are always working on our quality. An example of this is our new cleaning machine, which provides even more thorough and ecological results or our Siemens test stand, which ideally positions us for all motor technologies for motor spindles.